FAQ

What is your return policy?

Dryfire Practice - Once a Dryfire Practice package is shipped, there are no returns. If you wish to cancel an order, it must be done BEFORE the item is shipped.

I.O.T.A. / Binocular Focus Adapter - Users have 7 days to return their I.O.T.A. or Binocular Focus Adapter if they are not satisfied with it. Please contact us via email before sending items back.

What is your warranty?

Dryfire Practice - We garuntee our quality at Seraph Precision Solutions. If you notice any tears or missing parts, send us an email and we will get you taken care of.

I.O.T.A. / Binocular Focus Adapter - We offer a lifetime unconditional warranty on our products. If it breaks or gets damaged, send us your old one and we'll replace it with a new one. Simple.

I need help setting up my Competitive Hunter DFP.

Click here for a document explaining how to set up the Competitive Hunter DFP

I don't see the right model for my I.O.T.A. / Binocular Focus Adapter. What do I do?

If you do not see your exact scope or binocular model, select the "Custom" option. Before clicking “Check Out”, click “View Cart”. There will be an option to input comments. In the comment box enter the following:

I.O.T.A.: Scope manufacturer, scope model with objective lens size, and (most important) the outer bell diameter.

Example: Leupold, Mark 5HD 5-25x56mm, 2.540”

Binocular Focus Adapter: Binocular manufacturer, binocular model with objective lens size and (most important) the outer tube diameter.

Example: Swarovski, EL 12x42, 2.139”

Use a pair of calipers to measure the outer diameter of the scope bell or binocular tube and round to the nearest 1000th / the third number to the right of the decimal as shown in the example.

My I.O.T.A.² is just a little too big to fit in my scope cap. Should I send it back?

In order for the I.O.T.A.² to fit snuggly inside the scope cap, light sanding using fine grit sandpaper may needed. This will not void the warranty!